What happens if I don't send a gift for an exchange?
Quite simply, you will be suspended until you hold up your end of the bargain.
What happens if I receive a "bad" gift?
First of all, please use the rating system when posting your gift in order to reflect this. Secondly, please do not post a negative post - a simple "thank you" will do in this scenario. If you have received a gift that makes no sense however, or is ...
What happens if I send gifts that have nothing to do with the theme of an exchange?
Your account will be investigated, and you will likely be warned. If warnings persist, your account is at risk of being suspended.
What happens if I sign up to be a rematch gifter?
You will be signing up to send a gift to a person who failed to receive one from their original gifter. You will not receive an extra gift in return for this, but will receive the standard exchange experience in return.
My Giftee has sent me a different address to ship their gift to, Can I ship it?
If your Giftee has sent you a different address than the one listed on their GivinGifts account please Do not send a gift and reach out to Support immediately. If they have a different address listed in their Profile, Exchange Preference, or Sent to ...
My rematch giftee recieved their original gift!
If you were allocated a rematch giftee and they have already posted a gift for the exchange that you are their rematch gifter for. Please, reach out to support and we can have you reallocated to another rematch giftee that has not received a gift.