What happens if I sign up to be a rematch gifter?

What happens if I sign up to be a rematch gifter?

You will be signing up to send a gift to a person who failed to receive one from their original gifter. You will not receive an extra gift in return for this, but will receive the standard exchange experience in return.
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    • My Rematch Gifter never sent a gift!

      There are a few steps to take if your rematch gifter has not sent your gift. Reach out to your gifter and see if they have any questions. Occasionally a rematch gifter might've forgotten that they were assigned a new giftee! After 2 weeks, If your ...
    • My rematch giftee recieved their original gift!

      If you were allocated a rematch giftee and they have already posted a gift for the exchange that you are their rematch gifter for. Please, reach out to support and we can have you reallocated to another rematch giftee that has not received a gift.
    • If I'm rematched, how long will I have to wait to receive a rematch gift?

      We allocate rematch gifters to giftees every 30 minutes. Sometimes however, we don't have enough rematchers for an exchange - in this scenario, we are unable to guarantee a timeframe.
    • My Giftee has sent me a different address to ship their gift to, Can I ship it?

      If your Giftee has sent you a different address than the one listed on their GivinGifts account please Do not send a gift and reach out to Support immediately.  If they have a different address listed in their Profile, Exchange Preference, or Sent to ...
    • How do I sign up for Worldwide shipping?

      Depending on your level, You can pull down the Matching Preferences on any exchange page and choose Worldwide. Minimum requirements for the matching preferences are: Level 0 - Domestic Level 2 - International Level 4 - Worldwide