When should I mark a gift as not recieved?
A gift should be marked as not received 5 days after the shipping deadline.
My rematch giftee recieved their original gift!
If you were allocated a rematch giftee and they have already posted a gift for the exchange that you are their rematch gifter for. Please, reach out to support and we can have you reallocated to another rematch giftee that has not received a gift.
My Giftee hasn't posted my gift!
Sometimes, all you can do is wait it out. Please be patient with your giftee while you wait for them to post in the gallery. Unfortunately, You cannot always know whats going on in your giftee's life, there is always the possibility that the ...
How do I mark my gift as shipped?
Your gift is ready to head to your Giftee! Whether you're shipping direct from a vendor or packing it up to take to the post office, the process for marking a gift as shipped are the same! Head over to the exchange that you are shipping a gift for ...
My Giftee is banned!
Please, Do not send a gift. Depending on why your giftee was suspended they may have the ability to become unsuspended. You will receive an email if they become unsuspended before the exchange shipping date. If they do not become unsuspended or have ...
My Giftee has sent me a different address to ship their gift to, Can I ship it?
If your Giftee has sent you a different address than the one listed on their GivinGifts account please Do not send a gift and reach out to Support immediately. If they have a different address listed in their Profile, Exchange Preference, or Sent to ...