Will I be gifting to the same person who is gifting to me?

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• Will I be required to provide a phone number?

  If signing up for international or worldwide matching, this will be required. However, we are looking into the viability of providing one-time phone numbers that direct to you for this purpose..

• I've matched with the same giftee/gifter/person!

  This does occasionally happen when Relative Level Matching is enabled and are using specific preferences, your pool size can shrink quite drastically. If you would like to not be matched with this user in the future please reach out to support!

• If I'm rematched, how long will I have to wait to receive a rematch gift?

  We allocate rematch gifters to giftees every 30 minutes. Sometimes however, we don't have enough rematchers for an exchange - in this scenario, we are unable to guarantee a timeframe.

• What happens if I sign up to be a rematch gifter?

  You will be signing up to send a gift to a person who failed to receive one from their original gifter. You will not receive an extra gift in return for this, but will receive the standard exchange experience in return.

• I'm disappointed in the gift I received, do I have to post it?

  Yes, Posting the gift you received is a requirement here on GivinGifts. While we understand that receiving a gift that doesn't really match our description and preferences is frustrating, public shaming of your gifter is not acceptable.    Shaming ...