Will I be required to provide a phone number?
If signing up for international or worldwide matching, this will be required. However, we are looking into the viability of providing one-time phone numbers that direct to you for this purpose..
How do I provide shipping proof for a Postcard or Card exchange?
When shipping a postcard or card we understand that most users will ship with a stamp only, That's totally ok! When marking your gift as shipped you can write Shipping provider - Post office (USPS, Canada Post, Royal Mail, Etc.) Tracking ...
Am I required to post in the gift gallery upon receipt?
Yes! If shipping proof from your gifter has been approved, you have 2 weeks from the close of the exchange to post a gallery post - or you risk being temporarily suspended from the platform. If a gift is still in transit, your deadline changes ...
Will I be gifting to the same person who is gifting to me?
Quite simply? No! In very rare cases, this might occur - but we'd have to have less than 4 people in a matching block.
If I'm rematched, how long will I have to wait to receive a rematch gift?
We allocate rematch gifters to giftees every 30 minutes. Sometimes however, we don't have enough rematchers for an exchange - in this scenario, we are unable to guarantee a timeframe.
How do I upload shipping proof from USPS?
Looking to upload shipping proof from USPS? There are a few type of shipping proof you can upload from USPS. Shipping proof for USPS packages would be approved after the package is within the possession of USPS See below to find a guide for each way. ...